Rubbish Removal. Fly Tip. Bin Stores. Voids.

We have been removing rubbish for Housing Associations since 1993. There is nothing more frustrating than the appearance of a heap of discarded rubbish that mysteriously appears overnight. It blights your properties, adds to your work load, instigates phone calls from disgruntled residents and causes you extra frustration. Fly Tip, Bulk Rubbish, Junk are different names for the same problem, unwanted stuff left for someone else to clear up.

We know that you want this problem dealt with correctly, professionally and promptly in line with legislation. We also know that you require us to work in adherence to your business processes, procedures and short time scales.

  1. You raise an order to us to remove the rubbish.

  2. We raise a job sheet with your order number

  3. We schedule our collection .

  4. We locate the rubbish and take digital photographs of the waste.

  5. We investigate the waste looking for evidence

  6. We load the rubbish noting each type of waste

  7. We sweep up and disinfect.

  8. We email the waste transfer note to you

  9. We invoice you with evidence of the clearance



Prevention rather than cure? Proactive rather that reactive? We understand that you would much rather stop occurrences of fly tip, bulk rubbish and junk dumping on your properties.

Junk Genie can help by;

Junk Genie can help by placing signage at places of regular occurrences, we call these Hot Spots

Sample Sign Wording – Refuse collectors will not empty these bins if their access is blocked by sacks on the floor.

Sample Sign Wording – Warning - CCTV and 24hr Enforcement Personnel are used in this area to monitor unauthorised dumping of rubbish.

Blocked Fire Exits, Obstructed Stairwells.

Obstructions left in communal areas are a hazard to everyone inside a building. The management of these areas is an ongoing problem for many Housing Association. Junk Genie can provide a robust five stage management system which will ensure communal areas and fire exits are kept clear of obstruction and that Housing Association are complying with Fire Safety legislation and TORTS The interference of Goods act.

We have developed a set of procedures that when carried out competently will legally manage the problem of items left in communal areas whilst evidencing compliance with legislation and the landlord conditions of occupancy.

We inspect communal areas for items left by residents or third parties without permission and/or contravening fire evacuation rules put in place by the landlord to comply with The Regulatory Reform (Fire Safety) Order (RRFSO) 2005 Article 14. Prices starting at £3.69 per scheme.

We attach an adhesive label to each item including a description of the item. We also include the landlord’s rules regarding items left in unauthorised areas.

The label references the Fire Regulations and Tort act upon which the landlord has based their rules. The label is dated and photographed along with the item. The label contains contact details for Junk Genie and/or the landlord. A date for the planned removal of the item is also displayed; this period can be set to your requirements.

The inspection report and photographic evidence is emailed directly to you. Prices starting at £2.60 per item.

We return to site on the planned removal date and if the item is still there we remove it into secure storage for a set period of days. Charged to landlord, starting from £12.00 per item, credited back to landlord if item collected by owner and release fee paid.

The owner/keeper then has the opportunity to contact us and request return of the item. If we do not receive contact from the owner/keeper within the time limit the item is disposed of. Charged to landlord, starting from £12.00 per item, credited back to landlord if item collected by owner and release fee paid.

If the owner/keeper requests return of the item in adherence to the conditions of removal we can arrange for them to collect the item. The owner must pay us the fee to release each item.

A receipt will be provided. Charged to owner £50.00 per item (10% discount for multiple items). Stage 3 & 4 costs of £24 credited back to landlord.

Corporate Social Responsibility Commitment

We recycle as much of the junk we collect as possible

We donate reusable items to charities who assist local communities.

We donate repairable items to community workshops

We donate items that can be remade into something new to resident groups, this is called upcycling

We provide you with evidence of our recycling and upcycling successes


Call Junk Genie for further details and assistance.

About Us

We talk rubbish!! We think rubbish!! We dream rubbish!!
It’s in our genes, we’ve been collecting and recycling rubbish in London, Surrey, Kent, Sussex and the South East since 1987.
Our teams know what to do, safely and risk free.
We would be pleased to assist you.


As a registered carrier of waste we have the correct insurance, licences and management systems to comply with UK legislation. We present a professional image with uniformed staff and sign written vehicles.

Click here to view our accreditations and certificates.

Junk Genie Vision

Our vision is to “Make your junk problem disappear”.

Our mission is to reduce the amount of waste going to landfill by reusing and recycling as much as we can.


Get In Touch


01342 832740 / 01342 832650